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Create a Family-Like Atmosphere at Work

with Chris Petri, Operations Manager | Petri Plumbing ·

Summary

Today we sit down with Chris Petri, Operations Manager at Petri Plumbing, a century-old family-owned company in New York City, is spreading the message about the opportunities in the blue-collar trades, particularly to the younger generation. They have been successful by offering high-level service and value to their customers.

Petri Plumbing has been intentional about creating a family-like atmosphere for their employees, which translates into a positive client experience. They are focused on attracting and training new talent, even in a competitive market like New York City. The future for Petri Plumbing involves expanding their service and maintaining their commitment to exceptional customer service.

Keywords

Petri Plumbing, blue-collar trades, younger generation, high-level service, family-like atmosphere, attracting talent, training, exceptional customer service

Takeaways

  • Petri Plumbing is promoting the blue-collar trades to the younger generation.
  • They have been successful by offering high-level service and value to their customers.
  • Creating a family-like atmosphere for employees translates into a positive client experience.
  • Petri Plumbing is focused on attracting and training new talent, even in a competitive market like New York City.
  • Their future plans involve expanding their service and maintaining their commitment to exceptional customer service.

Chapters

03:10 Addressing the Lack of Workforce

05:09 Training and Attracting New Talent

08:54 Focus on the Younger Generation

11:32 Expanding Service in New York City

13:51 Building Generational Client Relationships

Connect With Chris:

Website: http://PetriPlumbing.com

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